Commitment to Patient Safety
Operating under GAIA FZ LLC (Scientific Office) based in Dubai Science Park, our Pharmacovigilance (PV) department acts as the primary safety sentinel for all products where GAIA is the local Marketing Authorization Holder (MAH).
We are integrated with global pharmaceutical manufacturers to ensure that the entire spectrum of the pharma supply value chain is monitored—from post-market surveillance to continuous risk-benefit assessments.
Fully GCC DRA & EDE PV Compliant
Our Core PV Activities
- Processing and reporting of Adverse Drug Reactions (ADRs).
- Preparation of Periodic Safety Update Reports (PSURs).
- Continuous Risk Management Planning (RMP).
- Literature monitoring and signal detection.
Report an Adverse Event
If you suspect an adverse reaction or a quality issue related to any GAIA & PDC products, please report it immediately. Your reports help us continuously evaluate the safety profile of our medicines.
Urgent: Please report any adverse events/side effects or product complaints by using e-mail ID pv@gaiahealthcare.ae & pv@pdc.ae and or call 24 hrs contact numbers : +971 54 308 6041 / +971 52 640 5482.
Data Privacy: Your information will be kept strictly confidential and used solely for pharmacovigilance tracking and regulatory reporting purposes in compliance with UAE laws.
Alternatively, you can report any adverse events/side effects or product complaints 24/7 directly to our Scientific Office using the following details: