{"id":2488,"date":"2026-06-11T11:36:42","date_gmt":"2026-06-11T07:36:42","guid":{"rendered":"https:\/\/gaiahealthcare.ae\/?page_id=2488"},"modified":"2026-06-11T14:38:20","modified_gmt":"2026-06-11T10:38:20","slug":"pharmacovigilance","status":"publish","type":"page","link":"https:\/\/gaiahealthcare.ae\/?page_id=2488","title":{"rendered":"Pharmacovigilance"},"content":{"rendered":"\n<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Pharmacovigilance | GAIA Healthcare<\/title>\n    <!-- Tailwind CSS for styling -->\n    <script src=\"https:\/\/cdn.tailwindcss.com\"><\/script>\n    <!-- FontAwesome for icons -->\n    <link href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.0.0\/css\/all.min.css\" rel=\"stylesheet\">\n    <!-- Google Fonts -->\n    <link href=\"https:\/\/fonts.googleapis.com\/css2?family=KoHo:wght@300;400;500;600;700&#038;display=swap\" rel=\"stylesheet\">\n    \n    <script>\n        tailwind.config = {\n            theme: {\n                extend: {\n                    fontFamily: {\n                        sans: ['KoHo', 'sans-serif'],\n                    },\n                    colors: {\n                        gaiaBlue: '#0A3B5C',    \/\/ Deep corporate blue\n                        gaiaTeal: '#008B8B',    \/\/ Healthcare teal\n                        gaiaLight: '#F3F4F6',   \/\/ Background grey\n                    }\n                }\n            }\n        }\n    <\/script>\n    <style>\n        .hero-bg {\n            background-image: linear-gradient(rgba(10, 59, 92, 0.8), rgba(10, 59, 92, 0.8)), url('https:\/\/images.unsplash.com\/photo-1579684385127-1ef15d508118?ixlib=rb-4.0.3&auto=format&fit=crop&w=2000&q=80');\n            background-size: cover;\n            background-position: center;\n        }\n    <\/style>\n\n    <!-- Hero Section with Breadcrumbs -->\n    <div class=\"relative hero-bg rounded-xl sm:rounded-2xl overflow-hidden mt-4 mb-12 mx-auto max-w-7xl shadow-md min-h-[160px] flex items-center\">\n        <div class=\"relative z-10 px-8 py-10 sm:px-12 sm:py-12 w-full flex flex-col justify-center\">\n            <!-- Breadcrumbs -->\n            <div class=\"flex flex-wrap items-center text-[10px] sm:text-xs text-gray-300 font-semibold uppercase tracking-widest mb-2 gap-2\">\n                <a href=\"\/\" class=\"hover:text-white transition-colors duration-300\"><i class=\"fa-solid fa-house\"><\/i><\/a>\n                <i class=\"fa-solid fa-chevron-right text-[8px] opacity-60\"><\/i>\n                <span class=\"text-white\">PHARMACOVIGILANCE<\/span>\n            <\/div>\n            \n            <!-- Title -->\n            <h1 class=\"text-3xl sm:text-4xl md:text-[42px] font-bold text-white tracking-wide mt-1\">\n                Pharmacovigilance\n            <\/h1>\n        <\/div>\n    <\/div>\n\n    <!-- Introduction Section -->\n    <section class=\"py-16 bg-white\">\n        <div class=\"max-w-7xl mx-auto px-4 sm:px-6 lg:px-8\">\n            <div class=\"grid grid-cols-1 md:grid-cols-2 gap-12 items-center\">\n                <div>\n                    <h2 class=\"text-3xl font-bold text-gaiaBlue mb-6\">Commitment to Patient Safety<\/h2>\n                    <p class=\"text-gray-600 mb-4 leading-relaxed\">\n                        Operating under <strong>GAIA FZ LLC (Scientific Office)<\/strong> based in Dubai Science Park, our Pharmacovigilance (PV) department acts as the primary safety sentinel for all products where GAIA is the local Marketing Authorization Holder (MAH).\n                    <\/p>\n                    <p class=\"text-gray-600 mb-6 leading-relaxed\">\n                        We are integrated with global pharmaceutical manufacturers to ensure that the entire spectrum of the pharma supply value chain is monitored\u2014from post-market surveillance to continuous risk-benefit assessments.\n                    <\/p>\n                    <div class=\"flex items-center gap-4 text-gaiaTeal font-semibold\">\n                        <i class=\"fa-solid fa-check-circle text-2xl\"><\/i>\n                        <span>Fully GCC DRA &#038; EDE PV Compliant<\/span>\n                    <\/div>\n                <\/div>\n                <div class=\"bg-gaiaLight p-8 rounded-xl shadow-inner border-t-4 border-gaiaTeal\">\n                    <h3 class=\"text-xl font-bold text-gaiaBlue mb-4\"><i class=\"fa-solid fa-shield-halved mr-2\"><\/i> Our Core PV Activities<\/h3>\n                    <ul class=\"space-y-4\">\n                        <li class=\"flex items-start gap-3 text-gray-700\">\n                            <i class=\"fa-solid fa-notes-medical text-gaiaTeal mt-1\"><\/i>\n                            <span>Processing and reporting of Adverse Drug Reactions (ADRs).<\/span>\n                        <\/li>\n                        <li class=\"flex items-start gap-3 text-gray-700\">\n                            <i class=\"fa-solid fa-file-medical text-gaiaTeal mt-1\"><\/i>\n                            <span>Preparation of Periodic Safety Update Reports (PSURs).<\/span>\n                        <\/li>\n                        <li class=\"flex items-start gap-3 text-gray-700\">\n                            <i class=\"fa-solid fa-scale-balanced text-gaiaTeal mt-1\"><\/i>\n                            <span>Continuous Risk Management Planning (RMP).<\/span>\n                        <\/li>\n                        <li class=\"flex items-start gap-3 text-gray-700\">\n                            <i class=\"fa-solid fa-book-medical text-gaiaTeal mt-1\"><\/i>\n                            <span>Literature monitoring and signal detection.<\/span>\n                        <\/li>\n                    <\/ul>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <section class=\"py-16 bg-gaiaLight\">\n        <div class=\"max-w-4xl mx-auto px-4 sm:px-6 lg:px-8\">\n            <div class=\"text-center mb-10\">\n                <h2 class=\"text-3xl font-bold text-gaiaBlue\">Report an Adverse Event<\/h2>\n                <p class=\"mt-4 text-gray-600 max-w-3xl mx-auto\">\n                    If you suspect an adverse reaction or a quality issue related to any GAIA &#038; PDC products, please report it immediately. Your reports help us continuously evaluate the safety profile of our medicines.\n                <\/p>\n                <div class=\"mt-6 bg-red-50 border-l-4 border-red-500 p-4 inline-block text-left shadow-sm rounded-r-md\">\n                    <div class=\"flex items-start\">\n                        <div class=\"flex-shrink-0\">\n                            <i class=\"fa-solid fa-triangle-exclamation text-red-500 mt-1\"><\/i>\n                        <\/div>\n                        <div class=\"ml-3\">\n                            <p class=\"text-sm text-red-800 leading-relaxed\">\n                                <strong>Urgent:<\/strong> Please report any adverse events\/side effects or product complaints by using e-mail ID \n                                <a href=\"mailto:pv@gaiahealthcare.ae\" class=\"font-semibold underline hover:text-red-900\">pv@gaiahealthcare.ae<\/a> &#038; \n                                <a href=\"mailto:pv@pdc.ae\" class=\"font-semibold underline hover:text-red-900\">pv@pdc.ae<\/a> \n                                and or call 24 hrs contact numbers : \n                                <a href=\"tel:+971543086041\" class=\"font-bold whitespace-nowrap hover:text-red-900\">+971 54 308 6041<\/a> \/ \n                                <a href=\"tel:+971526405482\" class=\"font-bold whitespace-nowrap hover:text-red-900\">+971 52 640 5482<\/a>.\n                            <\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n            <div class=\"bg-white p-8 rounded-xl shadow-lg relative\">\n                \n                <!-- WordPress Form Shortcode Goes Here -->\n                <div class=\"wpforms-container \" id=\"wpforms-2496\"><form id=\"wpforms-form-2496\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"2496\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F2488\" 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style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-hcaptcha=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"2496\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/gaiahealthcare.ae\/index.php?rest_route=\/wp\/v2\/pages\/2488\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-2496\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/gaiahealthcare.ae\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\n                \n                <div class=\"text-sm text-gray-500 mt-6 border-t pt-4\">\n                    <i class=\"fa-solid fa-lock text-gaiaTeal mr-1\"><\/i> Data Privacy: Your information will be kept strictly confidential and used solely for pharmacovigilance tracking and regulatory reporting purposes in compliance with UAE laws.\n                <\/div>\n            <\/div>\n\n            <!-- Direct Contact Alternate (24-Hour) -->\n            <div class=\"mt-12\">\n                <div class=\"text-center mb-8\">\n                    <p class=\"text-gray-600 max-w-2xl mx-auto leading-relaxed\">\n                        Alternatively, you can report any adverse events\/side effects or product complaints 24\/7 directly to our Scientific Office using the following details:\n                    <\/p>\n                <\/div>\n                \n                <div class=\"flex flex-col md:flex-row justify-center items-stretch gap-6 max-w-4xl mx-auto\">\n                    <!-- Email Box -->\n                    <div class=\"bg-white p-8 rounded-xl shadow-sm border border-gray-200 flex flex-col items-center text-center hover:shadow-md transition-shadow duration-300 w-full md:w-1\/2\">\n                        <div class=\"bg-teal-50 p-4 rounded-full flex-shrink-0 mb-4 inline-flex\">\n                            <i class=\"fa-solid fa-envelope text-gaiaTeal text-2xl\"><\/i>\n                        <\/div>\n                        <div class=\"w-full\">\n                            <h4 class=\"text-sm font-bold text-gray-500 uppercase tracking-wider mb-4\">Email 24\/7<\/h4>\n                            <div class=\"flex flex-col text-gaiaBlue font-semibold text-lg space-y-2\">\n                                <a href=\"mailto:pv@pdc.ae\" class=\"hover:text-gaiaTeal transition-colors\">pv@pdc.ae<\/a>\n                                <a href=\"mailto:pv@gaiahealthcare.ae\" class=\"hover:text-gaiaTeal transition-colors\">pv@gaiahealthcare.ae<\/a>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                    <!-- Phone Box -->\n                    <div class=\"bg-white p-8 rounded-xl shadow-sm border border-gray-200 flex flex-col items-center text-center hover:shadow-md transition-shadow duration-300 w-full md:w-1\/2\">\n                        <div class=\"bg-teal-50 p-4 rounded-full flex-shrink-0 mb-4 inline-flex\">\n                            <i class=\"fa-solid fa-phone text-gaiaTeal text-2xl\"><\/i>\n                        <\/div>\n                        <div class=\"w-full\">\n                            <h4 class=\"text-sm font-bold text-gray-500 uppercase tracking-wider mb-4\">Call 24\/7<\/h4>\n                            <div class=\"flex flex-col text-gaiaBlue font-semibold text-lg space-y-2\">\n                                <a href=\"tel:+971543086041\" class=\"hover:text-gaiaTeal transition-colors\">+971 54 308 6041<\/a>\n                                <a href=\"tel:+971526405482\" class=\"hover:text-gaiaTeal transition-colors\">+971 52 640 5482<\/a>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <!-- Floating WhatsApp Multi-Select Button -->\n    <div class=\"fixed z-50 flex flex-col items-end\" style=\"bottom: 90px; right: 24px; z-index: 9999;\">\n        \n        <!-- The Popup Menu (Hidden by default) -->\n        <div id=\"wa-menu\" class=\"hidden bg-white rounded-xl shadow-2xl mb-4 border border-gray-200 overflow-hidden transform transition-all origin-bottom-right\" style=\"width: 260px;\">\n            <div class=\"bg-gaiaBlue text-white p-3 text-sm font-semibold flex items-center justify-between\" style=\"background-color: #0A3B5C;\">\n                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40px;\">\n                        <i class=\"fa-brands fa-whatsapp text-xl\"><\/i>\n                    <\/div>\n                    <div>\n                        <div class=\"text-sm font-bold text-gray-800 m-0 p-0 leading-tight\">PDC Support<\/div>\n                        <div class=\"text-xs text-gray-500 m-0 p-0 leading-tight\">+971 54 308 6041<\/div>\n                    <\/div>\n                <\/a>\n                \n                <!-- WhatsApp Option 2 (GAIA) -->\n                <a href=\"https:\/\/wa.me\/971526405482?text=Hello,%20I%20have%20a%20Pharmacovigilance%20inquiry.\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"flex items-center gap-3 p-3 hover:bg-green-50 rounded-lg transition-colors group no-underline\">\n                    <div class=\"text-white rounded-full flex items-center justify-center flex-shrink-0 shadow-sm\" style=\"background-color: #25D366; width: 40px; height: 40px; min-width: 40px;\">\n                        <i class=\"fa-brands 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We are integrated with global pharmaceutical manufacturers to ensure that the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"class_list":["post-2488","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pharmacovigilance - GAIA Healthcare<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gaiahealthcare.ae\/?page_id=2488\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pharmacovigilance - GAIA Healthcare\" \/>\n<meta property=\"og:description\" content=\"Pharmacovigilance | GAIA Healthcare PHARMACOVIGILANCE Pharmacovigilance Commitment to Patient Safety Operating under GAIA FZ LLC (Scientific Office) based in Dubai Science Park, our Pharmacovigilance (PV) department acts as the primary safety sentinel for all products where GAIA is the local Marketing Authorization Holder (MAH). 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